Every year, L’Oréal recruits top talent from a diverse pool and invites them into the Management Trainee Program. During their year-long program, they have a series of formal learning sessions. This learning must support the participants in their current rotations and prepare them for their future roles within the business.
The Red Sky Blueprint: Tailoring Success for L’Oréal’s Stars
In conjunction with the HR and L&D team, Red Sky designed and delivered an immersive program with a team project and presentation as the key deliverable. Using agile principles, the project was designed to scaffold the learner journey through the program and transform knowledge into skill. Each team presented their project to the L’Oréal Management Committee at the conclusion of the program.
Project Showcase: From Concepts to Corporate Revolution
Of the 6 projects that were started during the week, all are currently being progressed within L’Oréal Australia. These projects focused on Sustainability, Diversity, and Collaboration and E-commerce acceleration.
Rave Reviews: Why L’Oréal Keeps Coming Back for More
“Red Sky has delivered our Management Trainee Learning week for several years and it is always a pleasure and a success. Stewart and the team take the time to understand each individual and their area of development to provide a tailored learning course each year and are able to quickly adapt to changing circumstances (e.g. switching to virtual due to COVID-restrictions). Red Sky has a positive reputation with our past graduates who are engaged and upskilled when a session is facilitated by them.”Lilian Tran – Talent Acquisition and Development Lead – L’Oréal Australia
Communication Catalysts: Yarra Valley Water’s New Wave
With a newly created complaint handling team, Yarra Valley Water sought to reinforce fundamentals in effective communication skills to ensure a consistent approach. The COVID-19 pandemic also confronted caseworkers with increasing numbers of enquiries, particularly from emotional callers. This raised the need to develop their ability to communicate effectively in crucial moments.
The Red Sky Collaboration: Navigating Crucial Conversations
Red Sky worked closely with the YVW Team Managers to develop a six-part hybrid program on Crucial Conversations. It utilised existing YVW collateral and newly created content delivered through self-paced modules and virtual sessions.
Achieving Harmony in Hard Talks: YVW’s Success Story
The program achieved an overall score of 4.7/5 from those that participated and provided staff with greater confidence in their ability to effectively communicate with customers in challenging circumstances. The feedback was overwhelmingly positive.
Echoes of Excellence: Feedback from the Frontline
“We were so fortunate to work closely with Stewart at Red Sky to develop a program that delivered exactly what we needed to support our staff during a challenging time. The program was well paced and left our teams with lasting skills and tools to help them navigate their everyday interactions.” Mannie Edwards, Manager – Case Management
Negotiation Know-How: AFCA’s Leap Forward
The Australian Financial Complaints Authority (AFCA) wanted to provide its caseworkers a bespoke negotiation skills learning opportunity. With new starters regularly joining all areas of the business, the need for this learning opportunity is ongoing
Crafting the Custom Solution: Red Sky’s Magic Touch
Red Sky worked closely with AFCA to develop a self-paced program hosted on AFCA’s internal learning management system. The program consists of a video series shot onsite, combined with materials and activities to assist the participant in translating the theory to their working life.
Rave Reviews & Stellar Scores: The Learning Revolution at AFCA
The program is one of the most popular within AFCA, and has a net promoter score of 67%. Participant’s feedback indicates, on average, their knowledge post completion has increased 18%. With the expertise of the Red Sky team, and availability on our learning portal, benefits include:
availability to complete at the time of need
self-paced completion
repeatability
a blend of formal, collaborative, and on the job activities (70-20-10).
From the Field: Applause for a Future-Proof Learning Model
“The Red Sky team worked with us to apply the 70-20-10 model of learning, so participants can apply what they learn formally from the online video modules to their work activities via a learning journal. Many of the learning journal activities incorporate collaboration with colleagues. When remote working became necessary, so did remote learning. This program will ensure we have a sustainable learning opportunity now and into the future.” Kate Gardini – Learning Business Partner
Identifying the Gap: MMG’s Quest for Presentation Excellence
After an internal needs analysis, MMG’s capability team recognised the requirement to develop the professional presentation skills of its 80+ head office staff working both Melbourne and Beijing.
Crafting the Solution: Red Sky’s Customised Training Approach
In close collaboration with MMG, Red Sky designed a series of presentation skills programs designed for people at all levels of the organisation. The hybrid program was delivered using a combination of the Red Sky Online platform, face-to-face, and virtual delivery.
Achieving Unprecedented Success: MMG’s Training Triumph
In just over 1 month (excluding lockdown) all participants completed the training and gained outstanding results in a fraction of the typical time for a program of this kind.
Praise from the Participants: Real Feedback, Real Impact
“Stewart and the team at Red Sky designed a program that met our particular needs and delivered it within budget despite numerous COVID-restriction setbacks. The feedback from the participants was extremely positive and RedSky were always responsive and flexible to the ever-changing situation. I would highly recommend them to anyone that’s looking for best-in-class professional development” Jacinta Seymour, Group Manager Organisational Development & Talent
“The online materials were excellent, and it was good to go through them at my own pace prior to attending the face to face workshop.”Participant
Laying the Foundation: Leadership Skills for Architectus’ Future
To equip associates and senior associates with the skills necessary to lead teams and create high performing environments where team members are motivated to perform at their best.
The Red Sky Approach: A New Era of Leadership Training
In conjunction with the HR Manager, Red Sky designed and delivered The Aspiring Leader Program. A multi-faceted learning experience, it combined face-to-face sessions, virtual learning via Red Sky Online and a group project. Each group presented the results of their research to the Principals of the firm. It included a recommendation based on a strategy developed by a well-known business leader which could be applied or modified to deliver strong business outcomes for Architectus.
Unprecedented Outcomes: Empowering Architectus’ Next Leaders
Overwhelmingly positive response from participants and Principals. Participants are better prepared to take on their responsibilities as leaders with clarity around what’s required to motivate their teams and to set themselves up for a successful ongoing career at the firm.
Celebrating Success: Feedback from Architectus’ Front Lines
“We were thrilled with the outcome of this year’s Aspiring Leader Program. The flexible approach, involving a range of methodologies was efficient and more effective than the usual ‘classroom’ learning. The participants valued the ability to go back and view the online videos in their own time to supplement and embed what took place in the ‘live’ sessions.” Lucy Russell-Slater, Group People Advisory Manager
Webinar Wonders: Elevating ATSIMA’s Digital Outreach
ATSIMA (Aboriginal and Torres Strait Islander Mathematics Alliance) were planning to deliver a series of webinars to be broadcast to the public and their members. They recognized the need for supporting the webinar presenters and panelists before each webinar and technical support for each event.
Behind the Scenes: Red Sky’s Recipe for Webinar Success
Red Sky worked closely with ATSIMA to prepare the presenters via videoconference, both in terms of their content and delivery so that they all felt comfortable and confident prior to the webinars. At each of the Zoom-hosted webinars, Red Sky provided technical and administrative support to ensure that any issues were dealt with swiftly and the event progressed as planned.
Rave Reviews: The Impact of Expertly Executed Webinars
ATSIMA successfully delivered 6 x hour-long webinars simultaneously delivering value to existing members and growing their membership base. The feedback from the webinars was overwhelmingly positive from attendees and presenters alike.
A Community Connected: Positive Feedback from the Field
“The Red Sky team supported ATSIMA and our speakers before, during, and after each of our webinar events. They were always happy to go above and beyond to ensure that the webinars landed as we hoped.” Melinda Pearson – Business Manager
Uniting for Excellence: Downer’s Visionary Leap
The new GM of the Road Services Division Finance Team recognised an opportunity for higher levels of collaboration among a talented and diverse group of finance professionals located around Australia. He created a vision to develop the Road Services United Finance Front into a more cohesive team of trusted finance advisors with clarity of purpose, while encouraging diversity and inclusion of viewpoints.
Blueprint to Success: Red Sky’s Tailored Approach
Red Sky worked closely with the General Manager and Business Transformation Lead to engage the finance team around the vision and gain clarity on the changes required to bring it to life. This was launched with a “High Performing Team” session and 360o feedback for the team leaders, using the Emotional & Social Competence Inventory (ESCI)
Cohesion and Clarity: The Outcome of Focused Transformation
The team agreed on the benefits and clarified specific behavioural changes required to become the high performing “Road Services United Finance Front”. This was seen as a crucial initial step in creating the momentum and motivation to achieve the vision.
Reflecting on Transformation: Voices from Downer
The Red Sky team absolutely nailed the brief for this conference! Significant steps were made across the team, with everyone walking away feeling as though they had an opportunity to make a meaningful contribution to the process of creating a united and cohesive finance team. Rebekah Haig – Business Transformation Lead – Finance
Red Sky Consulting Group Pty Ltd ABN 60 537 949 207
Level 2, 696 Bourke Street Melbourne VIC 3000 Australia
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